Research Ops, short for Research Operations, is a distinct discipline within the realm of user research that focuses on streamlining and enhancing the overall research process. It involves establishing effective systems, processes, and tools to support research activities and enable researchers to work more efficiently. Research Ops aims to ensure that research is scalable, consistent, and impactful.

By tackling logistical challenges, such as participant recruitment, data management, and knowledge sharing, it frees up researchers' time to concentrate on conducting valuable research and generating meaningful insights. In essence, Research Ops plays a crucial role in bridging the gap between research and action, facilitating evidence-based decision-making within organizations. Its importance lies in increasing research productivity, reducing redundancies, fostering collaboration, and ultimately improving the overall user experience of products and services.